Salesforce has announced a new suite of industry-specific platform solutions for Manufacturers. If you work in operations in a manufacturer and are interested in how to bring your sales and operations teams together around a unified view of market and customer demands to more accurately forecast, plan and drive predictable business performance, you should look into what Salesforce can do for you but there is something you need to look out for.
The one thing you should keep in mind is that an out of the box use of Salesforce may not be the most sustainable path for you. Manufacturers often have complex physical operations that cannot be solved with just a plug and play implementation project. At the end of the day, if you need help in illuminating critical customer insights that are siloed across spreadsheets and multiple ERP systems (that can negatively impact service level agreements), consider talking to us first to see how we can help make Salesforce work for you.